 whether its after a hospital stay or due to a change in a loved ones health choosing a skilled nursing facility can feel like a high stakes decision at a vulnerable time with so many options how do you know what to look for and what to ask at complete care we believe families deserve transparency compassion and clarity weve created this list to help guide you through the process so you can feel confident in the care your loved one receives wherever you choose top questions to ask a skilled nursing facility 1 what services and care levels do you provide make sure the facility offers the type of care your loved one needs whether its short term rehab long term care memory care or specialized programs like cardiac or pulmonary rehabilitation 2 what is the staff to resident ratio this gives you an idea of how much individual attention your loved one will receive ask about nursing coverage therapy availability and medical provider access 3 how are care plans developed and how involved are families look for facilities that involve families in care planning and encourage open communication with staff and medical providers 4 what does a typical day look like for residents ask about daily routines activities therapy schedules dining options and how they encourage socialization independence and engagement 5 how does the facility handle hospital readmissions and emergencies understanding their protocols and hospital partnerships can give you peace of mind 6 is the facility clean updated and welcoming during your tour take note of the environment does it feel warm and homelike are rooms and common areas well maintained 7 what are the recent inspection results or ratings ask to review recent department of health surveys or check medicares care compare website to review inspection results and quality ratings 8 how do you support emotional well being for residents and families facilities should have support in place for transitions emotional health spiritual care and family communication 9 what are your visitation policies especially in a post pandemic world its important to understand how the facility approaches visitation safety and family involvement 10 what makes your facility different this is your chance to hear what the team is proud of whether its their therapy outcomes culture specialized programs or exceptional staff final tip trust your gut beyond the answers pay attention to how youre treated when you call or visit are the staff kind and knowledgeable do they make you feel welcome and supported choosing a care facility is never just about a building its about people values and trust at complete care were honored to be a part of that journey for so many families if youre beginning your search were here to help no pressure just guidance 